SBA Looking for Administrative Assistant

SBA Looking for Administrative Assistant

Administrative Assistant Job Description

Reporting directly to the Schaumburg Business Association President, the Administrative Assistant provides the following services to the SBA in a key professional staff position

Membership Development

Manage SBA Database; regularly update and maintain member and prospect records.

Respond to member requests for information and assistance.

Responsible for entering new members in Chamber Master, Mailchimp, ordering a name badge, and assigning the new member an Ambassador.

Print and mail members mailing labels, keep list updated to track member requests.

Assemble membership prospective packets.

Responsible for running reports as needed.


Support and manage attendance building and registration for all monthly and signature SBA events.

Assistance in event planning and strategy for all monthly, quarterly and signature events.

Support Marketing & Events position.

Responsible for business card scans and sending out thank you notes after events.

Enter and manage registrations via phone, email and online into Chamber Master.


Manage member contacts email distribution list, and lead the office on membership software updates

Responsible for the mailing of monthly membership renewals.

Respond to emails, voicemails and calls within 24 hours.

Maintain and update SBA shared drive and filing systems both virtual and traditional


Prepares outgoing mail; sorts and distributes incoming mail.

Answers central telephone system and directs calls accordingly.

Manage office supplies

Manage Outlook events calendar

Assist Director of Finance as needed (AP/AR)

Assist President and Vice President of Economic Development as needed

Assist in attendance and record minutes for all Board meetings

Book and confirm conference rooms as needed.

Maintain office contracts.

Refreshment and cleaning supply management

In charge of sending out greeting cards for members


Computer proficiency in the use of Microsoft Office applications (word, excel, power point and database software

Excellent communications skills (Written and Verbal) and effective customer service skills

Professional demeanor, representing the organization with enthusiasm, professionalism, and image

Strong organizational and multi-tasking capabilities

Attention to detail; time and project management skills, ability to meet deadlines with professionalism and accuracy, and high degree of self-motivation

Ability to develop administrative controls and process improvements

Ability to work independently and collaboratively in a nonprofit environment

A cooperative attitude in a supportive work environment

The statements in this position profile are intended to represent the key duties and level of work being performed; they are not intended to be ALL responsibilities or qualifications of the position.